WHAT’S THE JOB? BRANCH PARTS MANAGER
WHO’S THE EMPLOYER? A leading and well-established multi-branch agricultural machinery dealership covering an extensive territory and representing a major global tractor and harvesting brand along with other prestigious machinery franchises.
WHAT’S THE INDUSTRY? Agricultural machinery
HOW WILL I BE REWARDED? Excellent basic salary plus vehicle, bonus and benefits
WHAT’S THE LOCATION? West Sussex
WHAT CAN YOU TELL ME ABOUT THE ROLE? Directly managing all parts and showroom activities including staff, customer service, stock analysis, promotions, profitability and budgeting, this is a role suited to an energetic and ambitious individual keen to progress their career with one of the industry’s leading dealership groups.
WHAT QUALITIES DO I NEED?
- With previous career success in the agricultural, construction or groundcare machinery sector, you’ll have excellent knowledge of parts department operations and fully understand the key drivers which determine both profitability and high standards of customer service
- Experienced in parts analysis, inventory management, obsolescence, upselling, display and merchandising, you will encourage a highly professional working culture and a welcoming customer environment to attract new accounts, showcasing the department as the go-to outlet in the local area for fast and efficient parts service
- You’re a natural and confident team leader with excellent interpersonal and communication skills, able to manage and develop your team with support and encouragement, ensuring training requirements across the branch are met
- Commercially switched on, you’ll have a good all-round understanding of dealership operations, ensuring close cooperation with other departments to maximise margins and all-round customer satisfaction
- You’ll have a good standard of IT literacy including MS Office and CRM - preferably Ibcos Gold
- You’re organised, analytical and take a methodical approach to problem solving
- You’ll be an advocate for change & growth with an eye for improving systems and processes Customer service is at the heart of the role and you will be experienced in managing customer disputes to a satisfactory outcome
- Resident in or prepared to relocate to the West Sussex area, you’ll have a clean driving licence and will be required to travel to other Company branches from time to time, and other locations for training
WHAT SHOULD I DO NOW? So, if this sounds like you, you’re positively motivated by the opportunity to join a leading premium brand dealership and have the necessary attributes to perform to a high standard, we’d love to hear from you! Send us a copy of your latest CV (in complete confidence), and a little bit about yourself to – [email protected]